Communicating and engaging with the brain in mind
Communicating in a way that engages with stakeholders because it aligns with how the brain receives information
In an environment of constant change, with staff juggling competing priorities and bombarded with information on a daily basis, a key challenge is making sure that important messages are heard, understood and acted upon. Recent findings in neuroscience have helped us understand how the sequence, focus and language of communication can have a profound impact on the ability of leaders and organisations to gain traction, not only for the most significant of change initiatives but even for the simplest of daily tasks.
The discipline to move from an unconstructive to a constructive mindset
Neuroscience tells us that when you learn how to switch into a constructive mindset, innovation and success follow. Fail to make this switch and the role of a leader becomes at best a duty, and at worst an overwhelming responsibility that erodes resilience, creativity and quality of life. Mastering the switch from an unconstructive to constructive mindset is an absolutely critical dimension to the discipline leaders need to drive performance and sustainability as a leader, no matter what formal position they hold. People follow people who keep themselves and others in a constructive mindset.
Understanding the strengths approach to leadership, innovation, agility and transformation
This program looks at the brain’s rational system in order to provide participants with an understanding of personality and signature strengths and how to leverage from the strengths of the team to shift performance to new levels. This module introduces and explores the Strategic Mindsets framework, which outlines and explains personal rational personality and then explores the value this adds to the organisation from a leadership and customer relationship perspective. Leaders will undertake an evaluation of the structure of their team and the team dynamics to enable them to more effectively harness individual talents and create group genius.
High Performance Teaming
Creating agile, responsive, adaptive and innovative teams that deliver outcomes through a structured process of development
Leaders are faced with the ever-increasing pressure; not only to perform personally, but to create highly effective and cohesive teams that give them an edge on their competitors. With opinion and literature on ‘the right way to lead’ reaching saturation, it is easy for a leader to become overwhelmed. Recent breakthroughs in neuroscience have revealed insights into the drivers behind all human behaviour and how leaders can harness this intelligence. Rather than focusing on control, leaders can focus on the needs and motivations that sit behind human behaviour. The result of which will be significantly increased performance and a much happier team. This module provides a structured six-step process for building trust, increasing creativity, encouraging passion, driving collaboration, supporting learning and creating shared visions within teams.
Becoming a Trusted Advisor
Building trust and emotional engagement with clients and stakeholders
In professional services, we assume that so long as we do an excellent job and deliver on time then our clients will appreciate us and – over time – seek our advice more often and on more projects until we become one of their most trusted business advisors. But sadly, this is rarely the case. In fact, with more and more suppliers competing for time with your clients, increasingly it’s the individuals who can manage the client’s implicit needs as well as the job itself who succeed in the volatile and competitive professional services market. Recent advances in neuroscience are refining our ability to understand stakeholder and customer motivations. Using imaging technologies, neuroscientists have shown that different habitual behaviours, thinking styles and emotional states are the driving force behind the choices individuals make, particularly when making a purchase. In particular, they determine what triggers people to move from one supplier or product to another, what encourages them to remain loyal and what triggers them to pause and withdraw to rethink their views. This module will examine how the brain’s limbic system drives people’s reactions through an examination of how to build trust with different ‘types’ of clients.
The Change Handbook
The step-by-step process for leaders wanting to create change in their organisation
This is a practical step-by-step guide for leaders and managers wanting to drive cultural transformation. In today’s society, all of us are constantly facing change, in both our work and personal lives. The way we respond to and manage change impacts not only our happiness but also our careers and long-term prosperity. As a leader, you will have encountered considerable change over the past few years. These changes have developed and evolved your organisation into the business it is today but there is still more work to be done. As many of you know from first hand experience, irrespective of your role or the initiatives you have sought to introduce, implementing change in any organisation can be extremely difficult. This module provides a how-to guide to help you become a better, more effective manager who can keep your people engaged in a constantly evolving environment
Strategic Relationship Management
Structured process for turning customers into long-term business partners and advocates
In a world of fast-paced, results-orientated business, a key problem for many organisations is the failure to realise the importance of building strong client relationships until it is too late. Without a clear understanding of the client’s requirements, actually meeting client expectations becomes a matter of pure chance. Furthermore, even when service provision is highly competent, organisations can fail to ensure that this reality translates into a client perception of exceptional service quality. The NeuroPower Strategic Relationship Management (SRM) Framework provides a practical approach to creating and maintaining relationships with key stakeholders that optimises the effects of service quality and maximises both transaction security (i.e. client stability) and relationship utility (i.e. profit). This is achieved through the systematic assessment and structured management of client relationships.
Character Based Leadership
Creating innovative and responsive organisations through situational leadership and nobility
What does it mean to be noble and lead with character? What is it that great leaders do that makes people come together and follow them? How is it that some leaders have an amazing ability to reduce anxiety, increase clarity in those around them, drive collaboration and create innovative change in organisations and communities? How might your life be different if you were able to incorporate nobility into your conscious actions in every moment of every day? This module explores noble leadership qualities in detail, and provides a practical process for identifying the leadership noble qualities required at different times in order to drive change and innovation throughout an organisation.
Structured process for converting organisational resistance into engagement through leadership
As most leaders know, introducing and implementing change is not easy. The natural inclination of most people is to fight change, not embrace it, and we all have highly advanced strategies - both emotional and cognitive - for resisting other’s attempts to change the status quo. In a group context, we’re particularly adept at banding together to thwart any efforts to change, regardless of the benefits that the new initiative might bring. For leaders looking to introduce a fundamental shift in the direction of their organisation or the initiation of a new project, the good news is that transformation follows an observable, phased process that draws on recent insights from the field of neuroscience. With the practical insights that this module brings, you will be able to help your team and organisation transform at an accelerated pace using a sequenced eight-phase process.
Developing leaders to deal with complexity
Have you ever felt overwhelmed by the issues facing you? Does it seem that you just can’t get your mind around some of the challenging life decisions you face? This program is specifically designed to develop a person’s level of thinking through a structured process of integration and by doing so assist them in solving complex personal challenges. The NeuroPower Integral Coaching model brings together the greatest insights about human development, motivation and potential into a simple, highly practical process for enabling personal change and growth. By taking aspects of traditional coaching and combining them with integral thinking, ancient philosophy, best practice management theory and neuroscience you will learn a structured process for building your ability to manage cognitive complexity and effectively address professional and personal issues. The integral process draws on key questions that engage functional networks in the brain and allow the coaching participant to strengthen particular neural pathways.